Something to Think About…

Solving Problems in a Diverse Marketplace - An important asset of any company, especially one involved in the distribution of products and services, is its sales force and its ability to solve problems in today’s increasingly diverse and global workplace. The current business environment is changing the makeup of both the workplace and, most certainly, your customer base.

This one-day advanced sales training workshop focuses on assessing the individual strengths and weaknesses we all have and the sales skills necessary to recognize and to solve those critical problems that are impediments to successful sales closure.

Using a highly successful self-assessment instrument (DISC), the workshop provides the attendees an understanding of different behavioral styles essential for managing and selling more effectively in a diverse environment. In addition, the objective of the workshop is to develop the necessary sales skills to successfully upsell into a rapidly changing electrical industry with emphasis on the new energy efficient technologies and process selling. To convince today's customers to upgrade to the more technologically advanced products because of bottom line improvement and productivity gains that will be realized. The workshop engages and challenges participants through self-assessments, brief lecturettes, questionnaires, customized case studies and interactive group exercises.

Before the session, all participants will be asked to complete an online assessment:
The Success Insights® (DISC Profile) Behavioral Assessment – an analysis of each individual’s behavioral style is used to increase their self-awareness and abilities to develop adaptive styles to meet the demands of the workplace and customer environments.
At the end of this session, the goal is for all participants to:

 learn about their own behavioral style, their strengths and weaknesses, and how to adapt it to help maximize the talents of managing differences in others
 learn how to read and predict the behaviors of other people, especially their customers, so that they will know how to treat them the way they would like to be treated and gain better team productivity, problem solving, creativity and quality of work
 learn how to enhance individual and team effectiveness…and improve communications
 solve today’s selling problems and mitigate customer conflicts that impede successful sales closure
 focus on those sales skills necessary to compete effectively and to maintain the learned productivity gains:
• create demand selling
• strategic sales process
• competitive selling
 improve the business of your customer in order to meet your personal sales objectives

For more information, contact Bill Attardi at wattardi@attardimarketing.com